Terms & Conditions
Effective Date: 09-09-2026
Welcome to Glamara, a brand operated by RJ Cosmetic Wholesale. These Terms & Conditions (“Terms”) govern your use of our website, purchase of our products, and interaction with our business.
By accessing our website, placing an order, or purchasing our products, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
1. About Our Business
Company Name: RJ Cosmetic Wholesale
Brand Name: Glamara
We are engaged in:
Manufacturing herbal skincare and haircare products
Purchasing skincare products in bulk
Repackaging skincare products into mini sizes
Selling skincare and haircare products to customers
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, ingredients, packaging information, and other details displayed on our website are accurate and up to date.
However:
Product appearance, packaging, color, or labeling may vary from images shown online.
Product availability may change without prior notice.
We reserve the right to correct errors or update product information at any time.
Customers should carefully read the product label, ingredients, directions, warnings, and other information before using any product.
3. Cosmetic and Herbal Product Use
Our products are intended to be used according to the instructions provided on the product packaging or website.
Customers should:
Follow the recommended method of use.
Check the ingredients before purchasing or using a product.
Perform a patch test where appropriate, particularly if they have sensitive skin.
Discontinue use if irritation, discomfort, or an allergic reaction occurs.
Seek professional medical advice when necessary.
Our skincare and haircare products are not intended to diagnose, treat, cure, or prevent any disease unless specifically stated and legally permitted.
Individual results may vary depending on skin type, hair type, usage, and other individual factors.
4. Product Repackaging
Where products are purchased in bulk and repackaged into smaller or mini-sized units, we take reasonable care to ensure that the products are appropriately packaged and labeled.
Customers should refer to the packaging for applicable product information, ingredients, usage instructions, batch details, expiry information, and warnings.
5. Orders
When you place an order through our website or other available sales channels:
You agree to provide accurate and complete information.
We reserve the right to accept or reject an order.
An order may be cancelled if the product is unavailable, incorrectly priced, or if we identify an issue with the order.
We may contact you to verify order or delivery details where necessary.
An order is considered accepted once we confirm it through the applicable communication or order-processing system.
6. Pricing and Payment
All product prices displayed on our website or sales channels are subject to change without prior notice.
Applicable taxes, delivery charges, payment processing charges, or other charges, if any, will be communicated during the purchase process.
We reserve the right to correct pricing or product information errors and may cancel an order placed at an incorrect price.
7. Shipping and Delivery
We will make reasonable efforts to dispatch and deliver orders within the estimated delivery period communicated to customers.
Delivery times may vary due to:
Location
Courier or logistics delays
Weather conditions
Public holidays
Unforeseen circumstances
Incorrect or incomplete delivery information
We are not responsible for delays caused by third-party delivery or logistics providers beyond our reasonable control.
8. Cancellation and Returns
Order cancellation, return, replacement, and refund eligibility will depend on the applicable product and our return/refund policy.
For hygiene and safety reasons, opened, used, damaged, or tampered cosmetic products may not be eligible for return unless the product is defective, damaged during delivery, or otherwise covered by applicable law or our return policy.
Customers should contact us as soon as possible if they receive a damaged, incorrect, or defective product.
9. Refunds
Where a refund is approved, it will generally be processed through the applicable payment method or as otherwise communicated by us.
The time required for the refund to appear in the customer’s account may depend on the payment provider or banking institution.
We reserve the right to investigate refund requests before approving them.
10. User Responsibilities
When using our website or purchasing our products, you agree not to:
Provide false or misleading information.
Use the website for unlawful purposes.
Attempt to interfere with or damage the website.
Copy, reproduce, or misuse our content without permission.
Attempt unauthorized access to our systems.
Engage in fraudulent transactions or activities.
11. Intellectual Property
All content associated with Glamara, including but not limited to:
Brand name and logo
Product names
Product images
Website content
Text
Graphics
Designs
Marketing materials
is owned by or licensed to RJ Cosmetic Wholesale, unless otherwise stated.
You may not reproduce, copy, modify, distribute, sell, or commercially exploit our intellectual property without prior written permission.
12. Third-Party Services
Our website or business may use third-party services such as payment processors, delivery partners, hosting providers, communication platforms, or other service providers.
Your use of such services may also be subject to the third party’s own terms and policies.
We are not responsible for the independent actions, policies, or services of third-party providers.
13. Limitation of Liability
To the maximum extent permitted by applicable law, RJ Cosmetic Wholesale shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.
We shall not be responsible for problems resulting from:
Incorrect product usage
Failure to follow product instructions
Failure to review product ingredients or warnings
Individual allergic or skin reactions
Misuse or unauthorized alteration of products
Delays caused by third-party service providers
Events beyond our reasonable control
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
14. Website Availability
We aim to keep our website and online services available and functional. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available.
We may temporarily suspend or modify website services for maintenance, updates, technical reasons, or other business purposes.
15. Privacy
Your use of our website and services is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
16. Changes to These Terms
We reserve the right to modify or update these Terms & Conditions at any time.
Changes will become effective when the updated Terms are published on our website, unless otherwise stated.
Your continued use of our website or services after changes are published constitutes acceptance of the updated Terms.
17. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with these Terms or our products and services shall be subject to the jurisdiction of the competent courts having jurisdiction over our business location, subject to applicable law.
18. Contact Information
For questions, complaints, order-related issues, returns, refunds, or other concerns, please contact us:
RJ Cosmetic Wholesale
Brand: Glamara
Address:
Ambedkar Chauk,
Near Mona Nitrogen & RJ Cosmetic Wholesale, Jainuddin Road,
Sillod, Dist. Chh. Sambhaji Nagar (Aurangabad),
Maharashtra – 431112, India
Mobile: 9970577745
Email: khurramshah674@gmail.com
Email: glamaracream@gmail.com
By using our website, purchasing our products, or interacting with our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.